+243 830 002 256 contact@holops.com

Personal data

// INTRODUCTION

At HOps Solutions, we recognize the importance of your personal information and are committed to protecting it and handling it responsibly.

This privacy statement describes how HOps Solutions collects, uses and shares your information. It applies to the website (www.holops.com) of the company HOps Solutions SASU and to all its other digital assets (social media, newsletters) linked to this website.

HOps Solutions website

Our website address is: https://holops.com.

Our website allows us to communicate with you about us and our services. The information we collect on the website is used to provide you with access to the website, for the operation of the website, to improve your experience and to personalize the way information is provided to you.

We collect the following information relating to your use of our website:

  • the web pages you visit,
  • the time you spend on the pages,
  • the URL address of the website that referred you to our pages,
  • your geographic information derived from your IP address,
  • and any hyperlinks you select.

We use this information to improve and personalize your experience of our site, provide you with content that may be of interest to you, create marketing analytics, and improve our website, online services, and related technologies.

We also collect information sent automatically by your browser or device, for example:

  • the type of your browser and your IP address,
  • operating system, device type and version information,
  • language settings,
  • crash logs

We use this information to give you access to our web pages, to improve the view of the web pages on your device and browser, to adapt them to your settings and languages ​​and to adapt the content as to the relevance or the legal obligations applicable in your country.

Cookies and similar technologies

When you visit our website, view our web pages, we collect information about your activity using various online tracking technologies, such as cookies, Google Analytics, local storage or HTML5. Information collected using these technologies may be necessary for the operation of the website or service, to improve performance, to help us understand how our website is used, or to determine the interests of our users. .

Data retention time

As a visitor/user, you do not need to create an account to access our website.

By completing the contact form, you give us access to your personal information (names, email, number, message) which is stored solely for the purpose of processing your contact messages with our company. This information allows us to stay in contact with you and their retention period is indefinite.

If you leave a comment on our posts/articles, the comment and its metadata are retained indefinitely. This allows us to automatically recognize and approve all follow-up comments instead of holding them in a moderation queue.

With regard to cookies: session cookies allow you to track your progress from page to page, so that you do not have to re-enter information that you have already provided during your session, or information necessary to to complete a transaction. Session cookies are deleted when the browser is closed. Persistent cookies store user preferences for successive visits to a website, for example recording your choice of language and country. Persistent cookies delete their data within 12 months.

The rights you have over your data

You have control over all your data. You have the rights to accept or refuse cookies. We take care to respect the privacy of visitors/users of our website.